Privacy policy

Effective date: [2024] [August 30 ]

At Spiceherbsland ("we", "us", "our"), protecting your privacy is our top priority. This Privacy Policy sets out how we collect, use and protect your personal information when you use our website, use our services or make a purchase from [https://spiceherbsland.com] (hereinafter the "Site").

By using our Services, you consent to the practices described in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Services.

Company information:

Company name: SIA Zoombox
Registration number: LV4020203284409
Address: Klijanu Street 8, LV-1013, Riga, Latvia
Contact information: care@spiceherbsland.com

Updates to this privacy policy

We may periodically revise this Privacy Policy to reflect changes in our practices or legal requirements. We will update the policy on our website and provide an "effective date" to keep you informed.

Information collection

We collect personal information from a variety of sources to enhance your experience with us. The type of information we collect depends on your interactions with our Site and Services.

Direct information collection:
When you engage in the use of our Services, you may provide us with the following personal information:

  • Contact information: Name, surname, address, phone number and email address.
  • Order information: Billing and shipping addresses, payment information, and order history.
  • Account details: Username, password and security questions.
  • Shopping preferences: Selected items: viewed, added to cart, or saved to wishlist.
  • Customer Support: Any information disclosed in communication with our support team.

Automatic data collection using cookies:
We use cookies and similar technologies to collect information about your interactions with our Site ("Usage Data"). This data includes information about your device, browser, IP address, and how you use our Services.

Third party information:
We may obtain personal information from third parties, such as:

  • Marketing partners: Companies that provide insights to tailor our advertising and promotional content.

Use of your information

We use your information for several purposes:

  • Provision of services: To process orders, manage accounts, and provide support.
  • Marketing and advertising: To send promotional materials and personalized advertising.
  • Security: To prevent fraud and ensure the integrity of our Services.
  • For communication: To contact you regarding your account or our Services.

Cookies and tracking technologies

We use cookies to improve functionality and analyze website usage. For more information about the types of cookies we use, please see our [Cookie Policy URL]. You can adjust your browser settings to block cookies, but this may affect the functionality of our Services.

Sharing your information

Under certain circumstances, we may disclose your information:

  • For service providers: Third parties who assist us in our operations, such as payment processors and delivery companies.
  • Business transactions: In the event of a merger, acquisition or other business transition.
  • Legal obligations: To comply with legal process or protect our rights and the rights of others.

International data transfer

Your information may be transferred to and processed in countries outside your country of origin. We ensure that appropriate safeguards are in place for international data transfers.

Your privacy rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request access to your personal data we hold.
  • deletion: Request deletion of your personal data.
  • Correction: Request correction of inaccurate data.
  • Portability: Request a copy of your data in a portable format.
  • Disclaimer: Opt out of data sales or targeted advertising.

To exercise these rights, please contact us using the information below.

Safety measures

Although we implement strict security measures, no system is completely secure. We recommend that you avoid transmitting sensitive information over unsecured channels.

Contact us

If you have any questions about this privacy policy or would like to exercise your privacy rights, please contact us at the following address:

Zoombox Ltd.
Email: care@spiceherbsland.com